Privacy policy

What we collect, why we collect it, where it is kept and how you can ask us to delete it.

Last updated 6 November 2026.

Who we are

Cortvu is an AI company based in Chennai, Tamil Nadu. We build computer vision and AI agent systems for businesses. This policy covers two things: the information you send us through this website, and the video, voice and face data that our systems process for customers.

Information from this website

When you request a demo, we collect the details you type into the form:

  • your name, company and work email address
  • your message about what you want to detect or automate
  • the page you sent the form from, and the date and time

We use this only to reply to you, to arrange a demonstration and to follow up on your enquiry. We do not sell it, and we do not use it for advertising.

Video, voice and face data in customer systems

When a business uses our products, our systems may process video from its cameras, recordings or transcripts of phone calls, and face templates for attendance. In that work the customer decides why and how the data is used, and we process it on the customer’s instructions.

  • Face recognition is used only where the people concerned have given consent. People who decline are offered another way to check in.
  • Faces are stored as encrypted templates, not as photographs.
  • The customer sets how long video, recordings and templates are kept, and they are deleted on request.
  • Where feasible, detection runs on a device at the customer’s site, so video does not have to leave the premises.
  • Access and actions are recorded in an audit log.

If you are a customer’s employee, visitor or caller and have a question about your data, please ask that business first. You can also contact us and we will help.

Where your information is kept

Website enquiries are stored in a database run by our service provider Supabase, and this website is hosted by Vercel. Data in transit is encrypted, and access is limited to the people who need it to reply to you.

How long we keep it

We keep website enquiries only as long as we need them to reply and follow up, and we delete them when you ask. For customer systems, the customer chooses the retention period.

Who we share it with

We share information only with the service providers that help us run the website and our systems, such as hosting and database providers. We do not sell personal information.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, data protection law, including India’s Digital Personal Data Protection Act, 2023 where it applies, gives you further rights, such as withdrawing consent.

Contact and deletion requests

To ask a question, or to ask us to delete your information, contact us through sales@cortvu.com. Please tell us the name and email address you used so we can find your record. We will confirm when it has been deleted.

Changes to this policy

If we change this policy, we will update the date at the top of this page.